Legal Information

Jaya vip Privacy Policy

Find out exactly how safe your personal information is with us and how we keep it protected — with full transparency.

Last Updated: January 2026

How we handle your We Protect Your Privacy

At jaya vip, we follow the highest standards of technology and policy to keep your information safe.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can intercept your information in transit.

KYC Verification

An identity verification process is used to maintain a safe environment. Your information is used exclusively for this purpose.

Secure Data Storage

Your information is stored on encrypted servers and undergoes regular security audits.

No Data Sales

Jaya vip never sells or rents your personal information to third parties.

Cookie Controls

You have full control over your cookie settings and are free to disable any non-essential cookies at any time.

Transparent Policy

What information is collected, why it is collected, and how long it is retained — all communicated to you directly.

Your privacy is our priority. Your information is completely safe on the jaya vip platform. Read this policy to see how we have you covered.

1 Introduction


Jaya vip ("we", "us", "the platform") takes your personal privacy very seriously. This privacy policy explains what information we collect when you use the jaya vip website or mobile app, how we use that information, and how we keep it secure.

This privacy policy is integrated with jaya vip's terms and conditions, and both documents apply together. By using jaya vip, you agree to this privacy policy.

We believe transparency is the best policy. That is why this page lays everything out in plain, straightforward language — no hidden agendas, no complex legal jargon.

This privacy policy applies solely to the jaya vip platform. Third-party payment gateways and game providers are governed by their own separate privacy policies.

2 Data Collection


Jaya vip collects information from you in various situations. Below is a detailed breakdown of what information is collected and why.

Information You Provide Directly:

  • Full Name & Mobile Number (at registration)
  • Date of Birth (for age verification)
  • Payment Method Details (bKash/Nagad/Rocket account number)
  • National ID or Passport (for KYC verification)
  • Information provided when contacting our support team

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Usage patterns and time spent on the platform
  • Transaction History & Gaming Activity
  • Cookie & Session Data

We never collect your full payment card number or PIN. Payment information is always stored in encrypted form.

3 Data Usage


Jaya vip uses your information only for specific, legitimate purposes. Below we clearly explain why and under what circumstances your information is used:

Purpose Explanation Basis
Account Management Login, Security & Session Management Contractual Requirements
Payment Processing Processing Deposits & Withdrawals Contractual Requirements
KYC Verification Age & Identity Verification Legal Obligations
Fraud Prevention Suspicious Activity Monitoring Legitimate Interest
Promotions & Bonuses Personalized Offers Compliance
Customer Service Troubleshooting & Support Contractual Requirements

We never sell your information to advertisers or any other organization. jaya vip's privacy policy makes no exceptions on this matter.

4 Data Sharing


Jaya vip shares your information with third parties only in the following limited circumstances, and always with your protection in mind:

  • Payment Processor: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions
  • Game Provider: Limited information may be shared with gaming software companies to operate the games
  • Legal Authorities: Information may be disclosed upon court order or government directive
  • Security Partner: Encrypted data may be shared with fraud detection service providers

All third-party partners are bound by our strict data protection agreements. They are not permitted to use your information for any other purpose.

5 Cookie Policy


Jaya vip uses cookies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your device.

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: Usage statistics are collected to improve the platform
  • Marketing Cookies: To show relevant offers — you can turn this off

You can delete cookies or block new ones at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.

6 Data Protection


Jaya vip has implemented industry-leading security measures to protect your information. Our security framework is regularly audited by independent third parties.

  • 256-bit TLS/SSL Encryption — Bank-Level Security
  • Two-Factor Authentication (2FA) Support
  • 24/7 Real-Time Fraud Monitoring System
  • Regular Security Penetration Testing
  • Strict data access controls for staff
  • Data Backup & Disaster Recovery Plan

In the event of a security breach, we will notify affected members within 72 hours and take prompt remedial action.

7 Your Rights


As a jaya vip member, you have several important rights regarding your own information. We fully respect these rights.

Right to Know

You can find out what information we hold about you.

Right to Rectification

You may correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object

You may object to the use of your data for specific purposes.

Right to Data Portability

You can request your information in a portable format.

Right to Restriction

You may request that data processing be restricted while an investigation is ongoing.

To exercise any of these rights, please contact our support team. We will process your request within 30 days.

8 Child Protection


Jaya vip is intended for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor is using our platform, we will immediately close the relevant account and delete all associated data.

A note for parents: If your child attempts to access our platform, please notify our support team immediately.

9 Third-Party Links


The jaya vip platform uses certain third-party services, such as payment gateways and game providers. These third parties have their own privacy policies, and your information shared with them will be governed by their respective terms.

  • BKash, Nagad, Rocket — Payment Processing
  • Game Software Provider — Gaming Services
  • Customer Analytics Tools — Usage Statistics

We have agreements in place with these partners, and they may only use your information for the specified purposes. However, it is your responsibility to familiarize yourself with their respective privacy policies.

10 Data Retention


Jaya vip does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Data Types Retention Period
Account Information 5 years after account closure
Transaction Records Up to 7 years for legal purposes
KYC Documents 5 years after account closure
Gaming History For the duration the account is active + 1 year
Support Contact 2 years from the date of contact
Cookie Data Up to 12 months

Once the retention period expires, your data is securely deleted or fully anonymized.

11 International Transfers


In some cases, your information may be processed or stored outside Bangladesh — particularly when our game providers or technology partners are based in other countries. In such cases, we ensure that:

  • Adequate data protection laws exist in the country where your information is received
  • Third parties are held to the same security standards as us
  • Encryption is used when transferring data
  • International data protection agreements remain in effect

If you have any questions about international data transfers, feel free to reach out to our support team.

12 Policy Updates


Jaya vip may update this privacy policy from time to time. When changes are made, we will notify you in the following ways:

  • The "Last Updated" date at the top of this page will be revised accordingly
  • For significant changes, an SMS will be sent to your registered mobile number
  • A notification will be shown when you log in to the platform

Continuing to use jaya vip after any changes means you accept the updated policy. We recommend checking this page regularly.

Contact: For any privacy-related questions or requests, reach out to our 24/7 live chat support.

General FAQ

No, jaya vip never sells your personal information to third parties. Your data is used solely to provide services on the platform.

Yes, you can request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations. Contact our support team for full details.

Yes, completely secure. Your payment information is protected with 256-bit SSL encryption. We never store your full payment details — only the information required to confirm a transaction is used.

KYC verification may require a photo of your national ID or passport, along with a selfie. This information is used solely to confirm your identity and is stored with the highest level of security.

For significant changes, we will send an SMS notification and alert you upon logging into the platform. The date of the latest update is always visible at the top of this page.
Responsible Gaming

At jaya vip Join Safely

Your privacy is fully protected. Open an account with jaya vip today and enjoy gaming on a platform you can trust.

For users 18+. Please gamble responsibly. Learn More

বাংলা